Details on Services for Communication Professionals
Evaluate current communication activities
How can you – and your leadership team – know for certain that your communication activities are producing results that justify the effort?
We can help you to:- Conduct a thorough audit of your communication activities and messages.
- Establish built-in measurement systems for immediate feedback.
- Link communication plans and activities to behavioral outcomes.
Do you know enough about what employees in different areas of the organization are thinking and feeling to choose the right communication messages, channels and sources?
We help your communication team plan and conduct research to better understand your internal audiences. You determine the level of service. We can coach you and your staff in creating the plan, conducting interviews and focus groups and establishing feedback and response processes. Or we can perform these functions as an objective outside resource. For statistically reliable questionnaires, we work with experienced survey development partners selected for your needs. In either case, we help you plan and create communication to leaders and employees before, during and after the research.
Develop communication plans linked to business goalsCan the CEO and other top executives see a clear link between what they are trying to achieve and how your activities are supporting these goals?
Limited dollar and personnel resources require that communication activities be focused on helping the organization effectively achieve its goals. A communication plan linked directly to business strategies moves knowledge, experience, ideas and information throughout the organization. We coach internal communication staffs in creating a strategic communication plan business leaders will understand and support.
Build business savvyAre you the strategic partner with senior leaders and other functional peers that you want to be?
We can help you become a trusted resource and partner with key players in your organization. We'll help you apply the same strategic planning skills to build your personal relationships that you use to develop a strategic communication plan for your organization. We also provide "mini MBA" development workshops to help your staff learn the basics of your organization, your industry and the business climate that impacts your leaders, stockholders and employees.
Improve your skills and effectivenessDo you long to have an outside coach to help you reach the next level of consulting with senior leaders, lead your team or improve your writing?
Our years of experience in corporate communication and consulting can enhance your planning, writing, editing and managing skills. We can work online, in person or over the phone.
Turn supervisors and senior leaders into great communicatorsDo your executives, managers and supervisors need to improve their personal communication skills, but you have neither the time nor expertise to create a learning experience?
We tailor skills training to the issues, policies and culture of your organization. This ensures that everyone in your organization hears the same message about "the way we communicate." Examples:
- Supervisors: encouraging feedback, when and what information to share
- Managers: encouraging, rewarding and modeling effective communication
- All employees: asking questions to build knowledge and understanding
Are there times when you and your staff are simply overloaded?
We can serve as your one-stop interface and assure your objectives, budgets and deadlines are met. Examples include:
- Producing quarterly and annual reports to employees to share key financial and operational results, emphasizing the employees' roles and impact on current and future operations
- Producing live and animated video programs
- Producing printed and electronic benefits enrollment materials, including brochures, enrollment guides, forms, posters, e-mails and intranet content
- Conducting focus groups to assess employee perspectives and suggestions
- Interviewing and writing leaders' messages to employees
- Planning, creating, producing and distributing print and electronic newsletters
If you'd like to discuss these or any other issues, please email us.
Click here to see samples of Recent Results.