Details on Services for Business Leaders
Build consensus among senior leaders
Don't be frustrated by a leadership team that avoids tough issues, hesitates to commit or is polarized on key policies and strategies. We can help you become a great leader by becoming a clear and convincing communicator. We help leaders clarify key issues, insist on action and support dialogue in a way that generates rather than stifles healthy debate. We help leadership teams understand the importance of uniting in support of business strategies so that communication from leaders about key decisions and actions is timely, credible and consistent.
Create a culture that breeds success
Your success as a leader lies in the hearts, minds and actions of your employees. Winning the respect and loyalty of employees who report to you is as important as pleasing your customers and shareholders. We help your senior and middle management leaders use the power of conversations, questions and stories to build community and commitment. We help you articulate your organization's mission, vision, goals and strategies. We also help you develop and maintain communication channels up, down and across the organization to keep employees engaged in shaping the desired culture.
Communicate effectively at all levels of the organization
Many leaders are comfortable with some audiences and puzzled at their ineffectiveness with others. We help you understand the needs, values and preferred communication styles of various segments of your organization. Learn how to take each audience's perspectives into account in choosing the messages, media, tone and timing of your communication.
Devise and implement strategic plans that people will support
The best strategy will fail unless your workforce is totally engaged in its success. We help leaders devise a strategic planning process that includes soliciting input from carefully selected employees at various stages. This connection with a broader base of employees provides fresh ideas, front-line perspectives, real-world feedback and a greater chance for widespread enthusiasm when plans are announced. Our services include process planning, meeting facilitation, progress reporting and preparing communication for internal media.
Increase employee commitment to your organization's goals
Sometimes you need to draw a straight line in order to create a clear picture. We help you create a clear line of sight from individual employee efforts to the whole organization's key goals. We help you establish metrics and progress reports that let employees see the impact of their work. We share best practices from highly successful companies and help you choose communication strategies tailored to your needs.
Understand and address employee concerns
When questions, complaints and concerns are ignored, they grow into discontent, discouragement and disengagement. We help you lead your managers and supervisors by example to encourage employees to raise questions and concerns without fear and to respond to employees and their issues in a manner that demonstrates honesty, concern and intention to create a safe, innovative and positive workplace.
Encourage and harness great ideas
Most employees have perspectives and ideas that could solve problems and create new opportunities, if someone would only listen to them. It takes more than a suggestion box or committee to encourage great ideas. It takes a management team that values innovative thinking and acting, policies that recognize contributions and communication that promotes participation. We can help you develop the leader behaviors, policies and communication that create a culture where employees want to actively participate in the organization's success.If you'd like to discuss these or any other issues, please contact us.
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